Support
Help with Glow Check-in accounts, face glow scans, progress trends, routines, and subscriptions.
Contact
Email hello@nightreef.com — we typically respond within 2 business days.
Common questions
Is this medical advice? No. Glow Check-in is a personal wellness and coaching tool. It does not diagnose or treat conditions.
Who can use the app? You must be 18 or older.
Are photos stored? See our Privacy Policy for how scan photos and account data are handled.
Subscription or restore issues? Use Restore Purchases in the app paywall, or manage billing in App Store settings. Include your account email when contacting support.
2FA issues? Include your account email and device model (e.g. iPhone 15, iOS 18) when contacting support.